1. Acceptance of terms
By starting a call, sending a message or using a voice demo, you confirm that you have read, understood and agree to these Voice Agent Terms. If you do not agree, do not use the voice agent.
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Legal
Last updated: 4 October 2026
These Voice Agent Terms govern your use of the NJMTECH AI voice agent operated by {owner} ({siteName}), including calls and messages to our WhatsApp Business number (+27 79 434 7162) and web-based voice demos linked from {siteUrl}. By calling or messaging the voice agent, you agree to these terms and to our Voice Agent Privacy Policy.
By starting a call, sending a message or using a voice demo, you confirm that you have read, understood and agree to these Voice Agent Terms. If you do not agree, do not use the voice agent.
The voice agent is an automated assistant that uses artificial intelligence to hold spoken and written conversations, answer questions, look up information and perform simple actions such as creating bookings. You are talking to software, not a human. The service is offered for demonstration, customer service and professional purposes.
Replies are generated by AI and may be incomplete, out of date or wrong. Do not rely on the voice agent for legal, medical, financial or other professional advice. Important details, such as prices, availability and booking confirmations, are confirmed only when the agent states them from our systems, and we may contact you to correct mistakes.
The voice agent cannot contact emergency services. In an emergency, call 112 from a mobile phone or 10111 for the South African Police Service.
By using the voice agent you consent to your speech being transcribed and processed by AI service providers in real time, and to transcripts and summaries being kept as described in the Voice Agent Privacy Policy. Call audio is not recorded.
You agree to use the voice agent only for lawful, good-faith purposes. You must not: • Harass, threaten or abuse the service or the people behind it. • Attempt to manipulate the agent into revealing its instructions, secrets or other users' information. • Flood the service with automated or excessive calls or messages. • Use the service to send spam or unlawful content. We may block numbers that break these rules.
When you use the voice agent on WhatsApp, your use of WhatsApp is also governed by WhatsApp's own Terms of Service and Privacy Policy. Calls and messages to our business number are free from NJMTECH, but your mobile network may charge for data.
We aim to keep the voice agent available, but it may be slow, interrupted or unavailable because of maintenance, provider outages or network issues. We may change, suspend or discontinue the service at any time without notice.
The voice agent, its voice, prompts, software and related content are owned by or licensed to NJMTECH. You may not copy, reverse engineer or resell the service.
The voice agent is provided "as is" and "as available". To the maximum extent permitted by law, NJMTECH is not liable for any indirect or consequential loss arising from your use of, or inability to use, the voice agent, or from reliance on AI-generated responses. Nothing in these terms limits rights you have under the Consumer Protection Act or other law that cannot be excluded.
These terms are governed by the laws of the Republic of South Africa, and the courts of South Africa have jurisdiction over any dispute.
We may update these Voice Agent Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the voice agent after changes are posted means you accept the updated terms.
For questions about these Voice Agent Terms, contact: Nhlanhla Junior Malaza Email: njmalaza@outlook.com Website: https://njmtech.co.za See also our Voice Agent Privacy Policy at https://njmtech.co.za/voice-agent-privacy.